311 service and information requests related to COVID-19 received since March 6th, 2020.

Since 1997, The City of Calgary has conducted its annual Citizen Satisfaction Survey to ask Calgarians how satisfied they are with City performance, programs, services, and overall quality of life in Calgary. This file is a summary of the services portion of the Citizen Satisfaction survey, and details how satisfied Calgarians are with each service, how important each service is for them, and whether or not The City should invest more, less, or the same amount in that service.

311 service and information requests related to COVID-19 received since March 6th, 2020.

Fair Entry is an application process for City subsidized programs and services. This process assesses an applicant’s income eligibility and Calgary residency in order for low-income Calgarians to access multiple City programs with one application. The Fair Entry dataset uses data from the Subsidy Assistance Management System (SAMS), a centralized database that stores personal information of Calgarians applying to The City of Calgary's subsidy programs and services. For more information, please visit: calgary.ca/fairentry or call 311.

This is a polygon dataset that represents the area defined as the Transportation and Utility Corridor or TUC. The TUC is a developmental constraint.

Public Service Requests submitted via 311 from 2012 to present.

For more information on 311 Calgary, or to submit a request, visit http://www.calgary.ca/CFOD/CSC/Pages/311.aspx

The source of this data is the 2018 Citizen Satisfaction Survey, a telephone survey conducted with a randomly selected sample of n=2,500 Calgarians aged 18 years and older between August 15th and September 12th, 2018. Of the sample, 40% were cell phones and 60% were landlines. The margin of error (MOE) for the total sample of 2,500 is ± 2.0 percentage points,19 times out of 20.

Public Service Requests submitted via 311 from 2012 to present.

For more information on 311 Calgary, or to submit a request, visit http://www.calgary.ca/CFOD/CSC/Pages/311.aspx